Bilingual At-Home Telephone Data Collectors

  • Contract: Part-time

Job Description

We are seeking at-home telephone data collectors to conduct phone interviews on a variety of subjects, such as education, the environment, health and transportation.

Candidates must be able to work 20-40 hours per week, during the following times: evenings (6pm-9pm ET), late evenings (9pm-12am ET) and weekends (Sat. 10am-6pm ET, Sun. 2pm-10pm ET). Must be able to work late evenings and at least one day on the weekend.

Skill Requirements

Candidates must:

  • Be 18 or older
  • Have at least six months of prior survey data collection and/or inbound-outbound call center experience
  • Be able to work in both Spanish/English
  • provide voice sample
  • Meet the following at Home Equipment requirements at the time of application:
    • Land line phone service ( Not permitted:Cell phones,Satellite internet/phone service – such as Dish Network) features (e. g. call waiting, voice mail, call forwarding, etc.) must be disabled during working hours long distance service is NOT required-A corded telephone with a hands-free corded headset (cordless phones and Bluetooth headsets are not permitted).
    • A reliable Windows-based (Windows 7 or later) PC computer, and ability to upgrade as security and operational requirements change. anti-virus and anti-spyware software installed with current and updated virus definitions-Internet Explorer (IE) installed most current non-beta version-up-to-date Shockwave and Acrobat Reader software installed (can be downloaded for free) regular in-home access to a printer
    • a wired high speed internet connection (cable, DSL or fiber optic only) with a minimum of 10 mbps download speed
    • Connection must be hard-wired with ethernet cable connection during working hours. Use of wireless routers, WIFI, not permitted
    • a web cam with video and audio functionality that can be connected to your work computer (ability to set up a Skype account and install appropriate software for home
    • work environment verification)
    • a quiet private and secure work space to conduct interviews (does not have to be a dedicated office, but work environment must be quiet and secure during work hours, including training)

About the Company

Westat began as a visionary startup in 1963. Now, 50+ years later with 1,900 employees, we continue to pioneer new ways to support the changing needs of clients. Our unique collaborative culture enables us to create dynamic multifaceted teams with broad experience across a wide range of topics.

How to apply

Apply for this job online using the link below.

External Link »