Brokerage Operational Lead

  • Contract: Full-time

Job Description

Provides support for the brokerage operations team across the US for eXp Realty. Working with the VP of Brokerage Operations and Regional Operations Managers with operational tasks and projects.

Major Duties and Responsibilities:

  • Greet and facilitate connections in the eXp World Brokerage Operations office.
  • Greeting visitors in our cloud environment and determining access to appropriate parties.
  • Opening, sorting, and distributing correspondence, including email, Facebook, and Voxer.
  • Reading and analyzing submissions, letters, agendas, memos and determine significance; routing to appropriate personnel in a timely and efficient manner.
  • Prepare reports, collect and analyze information; prepare presentations.
  • Develop and utilize historical information; provide retrieval of information.
  • Record meeting discussions and provide minutes.
  • Maintain knowledge by attending professional and technical educational seminars and workshops; review publications; establish professional and personal networks within the industry. Participate in societies relative to the business.
  • Data analysis; Proficient in Access, MS Word, Excel, Outlook and Google Tool equivalents. Perform filtering and sorting of data, V-lookup and other functions.
  • Coordinate finances, assist with budget preparation.
  • Meet with special interest groups or individuals on behalf of executives.
  • Prepare executive responses to routine memos, letters, or correspondence.
  • Prepare and develop a records management system; maintain and recommend changes to records system when appropriate.
  • Interact with customers when appropriate and problem solve. Document complaints and develop an appropriate course of action. Report problems to executives when they cannot be resolved for attention.
  • Evaluate policies to ensure they are in compliance with corporate rules and mission.
  • Creation and decimation of department Newsletter
  • Managing nationwide office leases list and library of lease documents Forms creation, Acquire and maintain data retention
  • Assisting in Project Management and maintain accurate team staff directory

Skill Requirements


  • BS/AA in business management or related field strongly preferred. High School Diploma/GED required.


  • 3+ years of operations/administrative support experience required.
  • Real Estate industry experience strongly preferred
  • Problem solving ability
  • Advanced MS Office and Google Tools experience
  • Exceptional communication skills

About the Company

eXp Realty is The Agent-Owned Cloud Brokerage, an international real estate company operating in over 40 states and Canada that provides real estate agents and brokers with 24/7 access to collaborative tools, training, and socialization through their industry first 3-D, fully-immersive, cloud office environment. Owned by eXp World Holdings, Inc. (OTCBB: EXPI), eXp Realty provides real estate professionals with an undeniable value proposition, that has resulted in the Company more than doubling its size over the past year.

How to apply

Apply for this job online using the link below.

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