We are seeking to add a bilingual Client Services Specialist to support our dynamic and rapidly expanding team. This individual will be on the front-lines responding to a variety of inquiries from our International healthcare providers and patients. Some tasks would include, but not limited to: how to place an order, coordinating shipping logistics and clearing customs, answering billing questions or collecting payment, and resolving any order processing or systems issues. The individual will be expected to work cross-functionally across many departments such as sales, billing, client relationship managers, and lab teams in order to best serve our clients.
What you will do:
By harnessing the power of genetics and technology, we can make medical genetics affordable and accessible for everyone, improving healthcare for billions of people. Our team of medical experts has developed reliable, comprehensive, and actionable genetic testing. We have helped improve care for hundreds of thousands of patients and their providers by driving down the cost of testing and developing a platform that provides genetic information for use throughout medicine—and throughout life.
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