We are looking for a highly analytical individual with a demonstrated interest in technology to join our growing Customer Success team.
This is a remote, entry level position that can be performed anywhere in the US.
- Answering phones and emails, providing support on a wide range of topics
- Act as a trusted advisor to new and prospective customers
- Review customer requirements to provide the most optimal solution for their organization
- Troubleshoot technical issues and communicate back to the customer
- Stay up-to-date by reading technical articles and receiving training for new features
- All shifts are full-time.
- Because we work remotely, we are hiring US residents from all time zones.
- Your usual schedule would consist of eight and a half hour shifts but more time may be required depending on daily circumstances.
- We are currently looking for individuals who are available: 6am -2:30pm EST- off Saturday and a Wednesday or Thursday OR 4:30 pm to 1 am EST -off Thursday and