We’re looking for a Customer Support Representative to manage user-related tasks and interact directly with customers. In this role, you’ll spend most of your days sending timely, human replies to user questions via email and instant chat, collaborating with colleagues from across the organization, and proactively solving problems. Our ideal hire is motivated by what we’re doing as a company, and eager to contribute on the front lines.
When was the last time you were planning a business trip and really tried to save your company money? If your company allowed you to stay in a fancy hotel, would you ever volunteer to stay at an Airbnb or at a friend’s house? How about flying coach instead of business class? The vast majority of employees optimize for comfort and convenience, spending at the high end of their company policy limits, because, well, why not? So how can a company get its employees to care about expenses without implementing draconian policies, creating friction and frustrating employees? How can a company motivate its employees to save?
The answer is Rocketrip. We’re a NYC-based startup that rewards business travelers for cost-sensitive behavior. It’s a win-win: companies save, while employees cash in with real rewards.
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