This is a customer-facing WordPress support role requiring a mix of debugging and development experience as well as great communication skills. You’ll be working directly with both client and agency developers on a daily basis on some of the highest-profile and highest-traffic WordPress sites in the world. Your voice as a customer advocate will help to improve and shape our platform, ensuring our clients and their site visitors have the best experience with our services. We are looking for people with empathy, writing skills, accountability, WordPress knowledge, and code savviness.
Are you interested in learning more about how our team works? Check out what our Enterprise Happiness Engineers have to say.
Your day would involve:
We are the people behind WordPress.com, WooCommerce, Jetpack, Simplenote, Longreads, VaultPress, Akismet, Gravatar, Polldaddy, Cloudup, and more. We believe in making the web a better place.
We’re a distributed company with 755 Automatticians in 67 countries speaking 81 different languages. Our common goal is to democratize publishing so that anyone with a story can tell it, regardless of income, gender, politics, language, or where they live in the world.
We believe in Open Source and the vast majority of our work is available under the GPL.
We strive to live by the Automattic Creed.
Come work with us.
Apply for this job online using the link below.
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