Fraud Analyst, Financial Solutions (Ireland)

  • Contract: Full-time

Job Description

Shopify is the world’s fastest growing commerce platform and we have no plans to slow down. The Fraud Operations team at Shopify is responsible for the day-to-day operation and sustainable growth of our payments services, fraud and risk detection, and merchant compliance for all Shopify merchants. We want to catch fraudsters, mitigate risk and ensure compliance to protect our bottom line, whilst still supporting legitimate businesses for continued sustainable growth.

In order to maintain the sterling reputation our company has for delivering world-class online commerce, we are looking to solidify our team. To do this, we need the help of dedicated, methodical, and versatile Fraud Analysts.

What you will be working on:

  • Performing risk evaluations of Shopify merchants by reviewing documentation, using 3rd party sources and creative use of the web
  • Contributing to the development of fraud detection systems
  • Reviewing cardholder transaction details for signs of fraud or abnormalities
  • Analyzing merchant events and actions, and setting the appropriate controls in response
  • Performing complex fraud investigations to detect and uncover fraud instances and possible fraud rings
  • Minimizing merchant loss by proactively assisting merchants with Fraud and dispute avoidance
  • Work in a collaborative and innovative environment on projects and assignments to improve efficiency in fraud prevention and risk detection

Skill Requirements

What we're looking for:

  • At least 2 years of operational experience in financial transaction processing or analysis with a direct focus on risk and fraud
  • Experience detecting Card-not-present fraud
  • Experience in risk evaluations, underwriting, and fraud detection
  • Knowledge of the rules set forth by the card associations
  • Some experience with SQL and reporting tools
  • Strong analytical, problem-solving and conceptualization skills
  • Ability to effectively manage multiple tasks of varying complexity under time constraints
  • Flexibility to work weekends
  • Preference will be given to applicants who speak German and English.

About the Company

Just over a decade ago we started an online store to sell snowboard equipment directly to those who loved the sport as much as us.

We could have listed our products on a number of marketplaces, but we wanted to own our brand and build relationships with our customers, along with selling our goods. Such a tool didn’t exist, so we built it for ourselves. We soon realized a number of other stores were in need of a hassle-free platform to build their retail business, and Shopify was born.

We focus on making commerce better for everyone, so businesses can focus on what they do best: building and selling their products. Today, merchants use our platform to manage every aspect of their business — from products to orders to customers, selling online, in retail stores, and on the go.

How to apply

Apply for this job online using the link below.

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