IT Business Analyst

  • Contract: Full-time

Job Description

Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. Develops or modifies moderately complex information systems.


  • Reviews, analyzes, and evaluates business systems and user needs.
  • Conducts needs analysis, documents requirements, and revises existing system logic as necessary.
  • Drives testing.
  • Creates and updates system documentation.
  • Researches and documents requirements, evaluates scenarios, and executes changes needed to respond to requirements.
  • Identifies test scenarios, develops test scripts, and creates expected results for use in test cycles.
  • Summarizes and communicates testing outcomes in meaningful ways.
  • Acts as liaison among clients, operations, and technical staff.
  • Collaborates with clients and other technical teams as needed.
  • After hours on-call rotation.

Skill Requirements


  • Bachelor’s Degree in Computer Science and/or commensurate experience.


  • 3 to 5 years of experience as a Business Analyst or Systems Analyst from another industry or detailed working knowledge of several system functions. Good working knowledge of word processing and spreadsheet tools, SQL, HTML, Doc-To-Help, Adobe Acrobat, and the internet.


  • Strong verbal and written communication skills with the ability to communicate at all levels of the organization.
  • Strong consensus building, multi-tasking, interpersonal, and analytical skills.
  • Ability to work with both technical staff and clients.
  • Self-directed and highly motivated.
  • Ability to obtain a security clearance.
  • Knowledge in the area of NIST compliance strongly desired.
  • Knowledge or experience in an Agile environment a plus

About the Company

With a #1 core value of focusing on the customer, we provide innovative educational services in loan servicing, payment processing, education planning, and asset management. These products and services help students and families plan, prepare, and pay for their education while making the administrative and financial processes more efficient for schools and financial organizations.

Headquartered in Lincoln, Nebraska, with other offices around the United States and Canada, we employ more than 2,250 associates who serve customers throughout the education life cycle.

How to apply

Apply for this job online using the link below.

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