Operations Support Specialist I

  • Contract: Full-time

Job Description

Karat has re-engineered technical hiring to ensure that great talent gets noticed by great companies. We augment engineering organizations by conducting the first-rounds of technical interviews on their behalf. Our service saves material engineering time and drives a highly responsive and consistent experience for candidates. Karat continuously invests in cutting edge interview methodologies with an aim of reducing bias and letting candidates demonstrate their true ability.

We operate as strategic partners for engineering leaders at the world’s leading technology companies including Jet, MuleSoft, Roblox, Intuit, Ten-X, Minted and many more. As the gold standard of technical interviewing, our well-funded company is scaling quickly to meet our growing list of client’s needs. Come join us!

Role:

The Operations Support Specialist I works at the heart of Karat’s product and operations. You’ll play a crucial role in defining the Karat user experience. You’ll be on the front lines in interacting with candidates and interviewers and representing the Karat brand, as well as the brands of our clients. In addition, you will play an important role in helping to refine our core interviewing product based on your interactions with candidates and interviewers.

Role Specifics:

  • Non-Permanent independent contractor
  • 100% remote opportunity
  • Set shifts (3:00 AM-9:00AM, 8:00AM-1:00PM, Noon-6:00PM, 5:00PM-Midnight) anytime throughout the week (max 30 hours per week)
  • Shift availability will flex based on volume
  • Must be available at least one weekend day
  • Hourly compensation: $15/hour to start

Skill Requirements

Key Responsibilities:

  • Provide real-time support to candidates and interviewers during live interviews
  • Work with our network of technical interviewers to accurately portray candidates’ interview results
  • Can communicate and collaborate well with others: you’ll need to empathize appropriately with distinct audiences (developers, candidates, clients, etc).
  • Like dynamic environments where constant innovation is required. We are always trying to improve and we’ll look to you to keep an eye out for areas of improvement after you are familiar with our systems.
  • Can manage your time well and are reliable–always showing up is half the battle!
  • Are open to a flexible schedule at times, and willing to help out as our interview volume fluctuates.
  • Knowledge of computer science and ability to code is a plus

About the Company

Interviewing today is often unstructured, time-intensive and prone to bias. The technical interview process has become a burden for companies and frustrating for candidates. At Karat, we've combined rich data and research with our shared experiences across engineering, recruiting and consulting to create the world's largest technical interviewing solution.

We are the trusted, consistent Interview Engineer who conducts the first round of interviews on behalf of top engineering organizations. By making technical interviewing a dedicated job, we highlight its importance to both companies and candidates. The more interviews we complete, the more consistent data we have to help every client build world class hiring processes.

The result? A responsive, first-in-class candidate experience, accelerated hiring, improved onsite-to-offer ratios, and hours and hours of time reinvested into coding and shipping product.

How to apply

Apply for this job online using the link below.

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