Dentsu Aegis Network

Outdoor Enthusiast Social Media Content Specialist

  • Contract: Part-time

Job Description

Job Description:

Bring YOUR passion to OUR team!

Do you love all things social media? Are you an adventure and outdoor enthusiast who enjoys hiking, biking, paddling, and everything in between? Would you like to help manage the online reputation for the nation’s largest consumer co-op? If you answered yes, we have an exciting opportunity for you!

ICUC Social is looking for social media Content Specialists to join our unique, remote team that is available to work overnights (10PM – 8AM Central) and weekends.

Applicants must be prepared for a fast-paced, self-motivated, entrepreneurial lifestyle. You will be given the opportunity to work with a diverse group of people in a fun and ever-changing industry!

The Brand:

ICUC Social is a global team of 350+, that acts as an extension of our client’s brand on social media. Providing scalable management, protection and revenue-generation services, we are thoughtful and revel in working with a range of clients across industries. We have specializations in several categories, with intimate knowledge of key metrics and a portfolio of work to prove it. Our Social Media Management Services are first-rate, and our work speaks for itself.

Our services include Review Management, Social Content, Strategy, Moderation, Community Management, Social Listening and Reporting, and more! Click here to learn more

The Role:

  • Monitor and respond to comments on the client’s social accounts on behalf of the client, using their unique, brand voice
  • Craft engaging responses that encourage participation and the development of user-generated content to ensure that the online community is achieving its objectives
  • Identify behavioural and technical issues, patterns, and trends in the online community
  • Proactively escalate issues, observations, opportunities, and insights through the relevant channels
  • Enforce the online community’s safety and usage policies across multiple content areas and ensure that guidelines and rules are adhered to

Skill Requirements

What you need:

  • Genuine interest and enthusiasm to contribute to get people outdoors
  • Vast knowledge of and experience with outdoor activities
  • Strong written communication skills – spelling, punctuation, grammar, etc.
  • Experience writing, editing, and crafting engaging content in the social media space using brand voice and following established guidelines
  • Exceptional customer service skills with the ability to adjust written tone and voice to match each individual customer
  • Experience with and knowledge and understanding of all social platforms
  • The ability to work independently and collectively in a unique virtual environment
  • High speed internet connection (no data restrictions)
  • PC/laptop or Mac: Processor of 2 gigahertz (GHz) or faster. RAM: 6 gigabyte (GB)Display: 800×600, Camera (built in or external), Headset with microphone, Operating System: Windows 8.1 or higher – For Macs, OSX 10.9 or higher Browsers: Chrome / Firefox / Safari / Opera / I.E. Anti-virus: Windows Defender or Mac Security Updates

About the Company

At Dentsu Aegis Network, our vision is to help clients innovate the way brands are built. This requires a relentless focus on high performance and helping our clients succeed in a world where the competitive landscape shifts constantly.

Our strength as a network is our world-class talent and leading-edge capabilities designed to build brands in a dynamic, consumer-led digital economy.

To provide our clients and employees with the greatest opportunities for success, our business operates with the highest standards of governance, integrity, ethics and compliance and we all adhere to a common set of business principles.

This booklet provides a summary of these business principles which, together with our values, sets out how we deliver to the best of our abilities and how we act at the highest professional standards.

To succeed and build trust with our clients, suppliers and society as a whole, we are committed to providing clear accountability on how we operate. We expect everyone who works for, or on behalf of, Dentsu Aegis Network to understand and live by these Global Business Principles.

How to apply

Apply for this job online using the link below.

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