The Senior Project Manager (Sr. PM) position works at the direction of an Associate Director or Director as a member of a project management team (pod), along with Project Managers, Associate Project Managers, and Discovery Analysts. Sr. PMs are expected to be seasoned e-discovery professionals with extensive experience managing client expectations.
This position is responsible for managing to a case or client annual budget, consulting clients on ediscovery best practices, and identifying preferred paths to completing projects with a focus on reducing costs, increasing speed of delivery and use of Lighthouse technologies to drive client satisfaction. Sr. PMs are also responsible for planning, monitoring and managing internal and external project communications of pod members.
Sr. PMs provide workflow consultation, drive the development of standards and coordinate and participate in the daily activities associated with providing ediscovery support to clients. This includes creating work orders for tasks associated with data intake, culling, processing, hosting and production and completing quality checks to ensure the accuracy and completeness of work product before it is released to clients.
Sr. PMs participate in client meetings, including project kickoff calls, status meetings and annual reviews.
Sr. PMs are expected to facilitate Lighthouse’s goal of maintaining a high level of client satisfaction, to ensure client facing error rates are kept below industry and Lighthouse standards, and to ensure delivery deadlines are consistently met. Success relies heavily on the ability to manage multiple tasks across multiple matters and clients at the direction of the pod’s Associate Director and/or Director, and to work effectively with leaders across operational teams.
What You’ll Do:
Lighthouse simplifies the complexities of ediscovery and information governance by the use of our intuitive technology solutions and comprehensive service offerings. Through our best-in-class expertise, Lighthouse stands apart as a leader in industry best practices and workflows. Our proactive, high-touch approach has enabled us to build enduring partnerships with the most respected corporations and law firms around the globe.
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