Site Reliability Engineer

  • Contract: Full-time

Job Description

At Invoca, our exceptional team and culture is the heart of our success. Invocans thrive in an open, high-energy and diverse culture that blends the best of Santa Barbara, Denver, and the Bay Area. We place tremendous value on transparency, humility and teamwork, with a bias for action and accountability that drives our path to success. We strive to be a company that our peers admire and our competitors envy. Like all great teams we push each other to new heights, celebrate our victories, and we pick each other up when we lose.

We work every single day with honesty and integrity, collaborating and executing on strategies that cement our status as learners and innovators. If this resonates with you, join us, we’re looking for the best and brightest minds to drive the future of marketing.

Job Description

Invoca offers an unusually valuable engineering experience. You will be part of a team of world-class Operations Engineers deploying code to our production SaaS platform and public cloud infrastructure multiple times per day. Our remote-first team is committed to upholding high standards via modern methodologies of agile software deployment, test-driven development, and DevOps.

What you will do:

  • Work on solutions for challenging problems, including:
    • Highly available architecture
    • Large scale data warehouses
    • Scalable and reliable VoIP telephony
  • Exhibit an exceptional diligence to automate processes.
  • Practice sustainable incident response and blameless postmortems.
  • Participate in peer code reviews, design reviews, production on-call rotation, standups, retrospectives, mentoring 1-on-1s, root cause analyses, and more.
  • Focus on the whole production stack; building, maintaining, and monitoring systems that a wide range of internal and external customers are using.

Skill Requirements

  • A systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
  • Previous experience with a production-like environment, troubleshooting and supporting Linux operating systems and Internet-based applications
  • Demonstrable experience with a Public Cloud provider (e.g. AWS, GCP, Azure) and/or Containers (e.g. Docker, Kubernetes)
  • Hands-on experience with Configuration Management (e.g. Chef, Ansible, Puppet) and/or Infrastructure as Code (e.g. Terraform, CloudFormation).
  • A desire to create and write elegant, scalable, and maintainable tools and solutions.

About the Company

Invoca is an AI-powered call tracking and analytics platform that helps marketers get campaign attribution and actionable data from inbound phone calls. Invoca delivers real-time call analytics to help marketers take informed actions based on data generated before and during a phone conversation. As a result, marketers can dramatically improve ROI by driving more revenue-generating calls, increasing conversion rates, personalizing the customer journey, and running more efficient campaigns. With Fortune 500 customers in telecommunications, financial services, insurance, healthcare, and home services, Invoca’s platform integrates with Google Marketing Platform, Facebook, Adobe Experience Cloud, and Salesforce Sales and Marketing Clouds.

How to apply

Apply for this job online using the link below.

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