Our support team works with our customers using chat and email (we use Intercom.io exclusively for these purposes). As a Kinsta Support Engineer you will:
The ideal Kinsta Support Engineer is technically-knowledgeable, upbeat, professional, curious, and self-motivated.
Excellent support is one of the cornerstones of our business. Our clients have come to expect industry-leading support and it's our pleasure to deliver that to them. As a result, we're pretty careful when adding new Support Engineers to our team.
We hire Support Engineers with a variety of different areas of expertise - some of us are WordPress developers, others are Linux server gurus, while others are technically-knowledgeable internet generalists who have mastered the art of customer service.
All of our Engineers must meet the following core requirements:
Our Support Engineers deal with a lot more than just WordPress! While you don't need to be a full-stack developer to fill this role, you will be providing hosting support to full-stack developers, so you do need to be familiar with the full-stack, from Linux web servers to browser dev tools.
We (Kinsta.com) are a modern cloud hosting startup focused on WordPress hosting. Our awesome, young, and motivated team is scattered across the globe: Europe, Asia, Australia, and North America.
Our client base is growing steadily and we’re looking for a competent Support Engineer with exceptional communication skills who can provide enterprise level technical support to our customers.
We are looking for someone to start immediately!
Apply for this job online using the link below.
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