This position as Technical Customer Service Representative, will work either from Overland Park office or remotely from a home office for the OSI premium audit division.
Experienced position with excellent customer service skills handling disputes and re-opens for large national customers.
Overland Solutions Inc. (OSI) has a rich history providing Insurance Underwriting Support Services across the country. With more than 85 years of experience providing premium audit, underwriting surveys, replacement cost evaluations and Loss Control services, OSI is the industry leader.
OSI Premium Audit Division maintains an all-employee audit workforce to ensure trained professionals are available to service your Premium Audit needs nationwide. OSI Audit provides a range of premium audit services and solutions including onsite physical audits, telephone premium audits as well as its innovated AuditStream product for handling traditional voluntary audits. Every OSI Audit employee completes extensive online, classroom and on-the-job training to meet the highest industry standards and deliver superior quality reports.
Overland Survey has a nationwide network of highly trained survey professionals and offers a range of commercial and residential surveys to match your specific underwriting concerns and to identify areas to call to your attention. All survey work is assigned to a field professional based upon the specialist’s skill set, level of detail needed and unique customer requirements.
Castle High Value Surveys, a division of Overland Solutions, is regarded the nation’s most professional provider of residential underwriting surveys nationwide. As the industry expert in providing residential replacement cost evaluations, we do not just gather data; we intelligently assess whether the replacement costs generated in the survey agree with our local research.
We are dedicated to providing customers with advanced technology solutions. Clients can get immediate access to order and track work using our customer website. OSI has also developed an exclusive, innovative software application called OSITrac® to maximize efficiency and productivity for our customers and field staff.
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